Warranty

MIC Hobby offers one-year warranty.

Our warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

  1. Improper or inadequate maintenance.
  2. Misusage and mishandling.
  3. Fire, flood and other will-of-god.
  4. Damaged by a wrong voltage use.
  5. Physical damage (for example, dropping the device on the floor or into water,etc.)
  6. Unauthorized modification or alteration.

 

If you ordered the wrong item, wrong size, or simply changed your mind: You may be eligible for a return or exchange depending on your situation and the type of item(s) involved. We will refund for your purchase (minus the shipping cost), and we reserve the right to charge a handling fee on all items returned for non-quality issues.

 

If a wrong item is shipped to you: You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back.

 

If an item in the wrong color/size is shipped to you: You are eligible for a full refund or an exchange. (Perceived color difference due to the display settings of your computer monitor are not grounds for a refund.).

 

If a defective or damaged item is shipped to you: Items with quality issues are eligible for a refund or exchange within 30 days of delivery to the customer, once Customer Service has confirmed the product was not damaged on purpose. When requesting the refund, please be ready to provide Customer Service with photos, videos or other evidences clearly showing any issues related to manufacturing, including malfunctioning buttons and damage to the screen, motherboard or accessories. If you believe your item was damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as “Proof of Damage” documentation to process your exchanging or refund.